> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.watura.fr/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# I cannot see the videos on the platform. Is it normal?

Are you logged in to your Watura account but the videos are not appearing on the courses pages?
It is possible that a **firewall** is blocking of the video player.
First, please update your browser.

||| If the problem persists, write to us in the chat or by email at [support@watura.fr](mailto:support@watura.fr) and send us a screenshot 🙏