> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.watura.fr/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# I cannot log in to my account.

First of all, please check the following points: 
* Are you using **Google Chrome** or **Mozilla Firefox**? 
* Have you entered your email address and password in a case-sensitive manner? 
* Still stuck? Go to [this page to set a new password](https://app.watura.fr/auth/users/password/new). 

||| Still not working? 😢 Contact us by chat, email [support@watura.fr](mailto:support@watura.fr) or telephone on __+33 (0)9 72 14 95 85__.